.terms & polecies
our cancellation polecy
24 hour advance notice
24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment.
If you are unable to give us 24 hours advance notice you will be charged $50.00. This amount must be paid prior to your next scheduled appointment.
If you would like to re-schedule, please include the desired date for the new appointment in your cancellation email, and we will respond with the dates available.
NO-SHOW polecy
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will will incur a $50 last-minute cancellation fee would be charged for their “missed” appointment.
Appointment cancellations are available until 24 hours before the original appointment. If you would like to re-schedule, please include the desired date for the new appointment in your cancellation email, and we will respond with the dates available.
LATE ARRIVALS
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
RESERVATION POLICY:
All customers are asked to make an appointment, there are no exceptions. Please note that Naturalis Facial Rejuvenation is a home-based business.
FACILITIES:
Please note that Naturalis Rejuvenation is a home-based business. If you would like to book an appointment, feel free to do so
our covid 19 response
About Appointments
I hope you have stayed well during our quarantine and can come back feeling safe and secure. Many things have changed and I want you to be well informed going forward. The next couple of weeks I will reach out to those that were on my schedule and were canceled because of the shut down. If you want an appointment, and you haven’t heard from me, please reach out. If you are not comfortable being in my studio that is perfectly okay too. Reach out when you are ready.
About Studio Safety
I have implemented new protocols, added another layer of sanitation, and invested in a UVC light that cleans the air every fifteen minutes. Everything will be wiped down prior to and after each client leaves: door handles, switch plates, supplies, tools and equipment, etc. I will 30 minutes between each client, therefore, appointments will be limited. I will be wearing a mask during treatments, as I always have, and gloves will be used during the entire treatment. Until a new sanitation procedure is fully established, online booking for in-studio treatments will not be available.
About Your Personal Safety
As you arrive for your appointment: please text or call 613 552 6294 ; I will come to the door and escort you to my treatment room where your temperature will be taken and a release/liability form will be given for you to read and sign. If you are feeling ill, or have been exposed to someone with the COVID-19 virus in the last 14 days, your appointment will be rescheduled. If you are immune compromised in any way, or a high health risk it is suggested that you wait to schedule an appointment until we receive further official updates from the Centers for Disease Control (CDC). I want everyone that enters my studio to feel safe and relaxed. Healing takes place when we remove the stressors in our life. As you well know my studio is a place where you get much more than a relaxing facial.
Thank you for your continued support and understanding as we move forward with new protocols to keep everyone safe. If you need anything at all, please know I am here for you.
SOME PEOPLE SHOULD AVOID A MICROCURRENT FACIAL
MEDICAL CONCERNS:
Any medical conditions or allergies must be disclosed prior to attending your first appointment. Failure to do so will exonerate all responsibility from Naturalis Rejuvenation for any resulting adverse reaction due to this lack of disclosure.
While microcurrent facials are minimally invasive, there are some people who shouldn’t have a microcurrent facial.
All skin types are safe for microcurrent, which is why I call it my “Naturalis [natural] facial” [However], clients with, metal implants, or who have open sores, such as severe acne, [should avoid the microcurrent facial].”
People who are pregnant or nursing may also want to avoid the procedure. “The microcurrent device has never been tested or clinically used on a pregnant or nursing mom, so there is an unknown variant [when it comes to its impact on mom or baby],
Persons who have had certain face fillers, who have had Botox or Neurotoxin from the upper face treatment must have a four week resting period post last injection since muscles are frozen. This will allow for MICROCURRENT therapy to effectively tone and lift facial muscles”